Last Updated: 04/27/2024
Who We Are:
This Privacy Policy describes how Wooden Edge Studios LLC (“Wooden Edge Studios,” “we,” “our,” or “us”) collects, uses, discloses, and protects the personal information of users (“users,” “you,” or “your”) of our e-commerce website, products, and services (collectively, the “Services”). This Privacy Policy applies to all users accessing or using the Services.
By accessing or using our Services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Services.
Introduction:
At Wooden Edge Studios, we are committed to seriously protecting the privacy and security of our users’ personal information. This Privacy Policy outlines how we collect, use, and safeguard your data.
1. Information We Collect:
1.1 Personal Information:
We may collect various types of personal information from you, including but not limited to:
- Contact information (such as your name, email address, phone number, and shipping address).
- Account credentials (such as username and password).
- Demographic information (such as age, gender, and location).
- Communication preferences.
- Legal Basis for Processing: We process personal information based on your consent or our legitimate interests in providing and improving our Services, as outlined in this Privacy Policy.
- Information you provide when interacting with our social media pages or accounts.
- Information you provide when contacting our customer support or participating in surveys, promotions, or contests.
1.2 Usage Information:
When you use our Services, we automatically collect certain information about your device, browsing actions, and patterns. This information may include:
- Referring and exit pages.
- Clickstream data.
- Dates and times of access.
- Information about your interactions with our Services (such as pages viewed, products searched for, and transactions made).
- Purpose of Data Collection: We collect usage information to analyze and improve the functionality and performance of our Services, as well as to customize your experience.
1.3 Information We Do Not Collect:
- Billing information (such as credit card details or other payment method information).
- IP address.
2. Use of Information:
2.1 Provide and Improve Services:
We use the collected information to provide, maintain, and improve our Services, including:
- Processing and fulfilling your orders.
- Managing your account and preferences.
- Sending transactional communications (such as order confirmations and shipping notifications).
- Providing customer support.
- Customizing and personalizing your experience with our Services.
- Analyzing usage patterns and trends to enhance our Services’ functionality and performance.
- Conducting research, surveys, and data analysis
2.2 Marketing and Communication:
With your consent where required by applicable law, we may use your personal information to:
- Send you promotional materials, newsletters, and other marketing communications.
- Provide you with information about our products, services, and special offers.
- Personalize and target our marketing efforts.
Opt-Out: You may opt out of receiving marketing communications by following the instructions provided in the communication or by contacting us directly.
2.3 Information Sharing:
We may share your personal information with third parties in the following circumstances:
- Service Providers: We engage trusted third-party service providers to perform various functions on our behalf, such as payment processing, order fulfillment, shipping, analytics, and marketing. These service providers have access to your personal information only as necessary to perform their functions and are obligated to maintain its confidentiality.
- Business Transfers: If Wooden Edge Studios undergoes a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of the transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or the use of your personal information.
- Data Security: We implement reasonable and tight security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
3. Your Choices:
3.1 Access and Update Your Information:
You may access, review, update, or delete your personal information by logging into your account or by contacting us directly. We will respond to your request within a reasonable timeframe and promptly.
3.2 Cookies and Tracking Technologies:
We and our third-party partners may use cookies and similar tracking technologies to collect information about your browsing activities. You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of our Services may become inaccessible or not function properly.
4. Children’s Privacy:
Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children without parental consent. If you believe we have collected personal information from a child without proper consent, please contact us, and we will promptly delete such information from our records.
5. Links to Other Websites:
Our website does contain links to affiliates and other websites. Wooden Edge Studios does not claim nor accept responsibility for any privacy policies, practices, and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. The aforementioned Privacy Policy Agreement applies only and solely to the information collected by our website.
Changes to this Privacy Policy:
We reserve the right to modify this Privacy Policy at any time. The “Effective Date” at the top of this policy indicates when the most recent revisions were made. Any changes will become effective upon posting the revised Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at admin@woodenedgestudios.com.
